Jobs In Canada
Restaurant Manager Needed In Canada By Subway
As a Restaurant Manager at Subway you will be responsible for overseeing the daily operations of our establishment to ensure an exceptional dining experience for our guests. Your role is pivotal in maintaining high-quality food and service standards, managing the restaurant staff, and achieving financial targets.
Job details
- Location: Calgary, AB
- Salary: 24.50 hourly / 30 to 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 1
- VerifiedE
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
Work setting
- Urban area
Key Responsibilities:
- Team Leadership:
- Recruit, train, and supervise restaurant staff, including servers, hosts, bartenders, and kitchen personnel.
- Set performance expectations, provide feedback, and foster a positive work environment.
- Schedule and manage shifts to ensure adequate coverage and efficient service.
- Customer Service:
- Ensure top-notch customer service by greeting guests, addressing inquiries, and resolving complaints professionally and promptly.
- Maintain a welcoming atmosphere and ensure that all guests have a memorable dining experience.
- Operations Management:
- Oversee day-to-day restaurant operations, including opening and closing procedures.
- Monitor inventory levels, place orders for supplies, and manage vendor relationships.
- Implement and enforce food safety and hygiene standards to maintain a safe dining environment.
- Financial Management:
- Develop and manage budgets, control operating costs, and optimize resource allocation.
- Track and analyze financial performance, including sales, expenses, and profitability.
- Implement strategies to maximize revenue, such as upselling and menu pricing adjustments.
- Quality Control:
- Ensure the consistency and quality of food, beverages, and service.
- Monitor food preparation, presentation, and portion sizes to meet or exceed company standards.
- Marketing and Promotion:
- Collaborate with the marketing team to execute promotional campaigns, events, and social media initiatives.
- Identify opportunities to increase restaurant visibility and attract new customers.
Qualifications:
- Proven experience as a Restaurant Manager or in a similar role within the restaurant industry.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of restaurant operations, including inventory management and cost control.
- Understanding of food safety regulations and sanitation guidelines.
- Exceptional customer service and problem-solving abilities.
- Proficiency in restaurant management software and Microsoft Office Suite.
- Availability to work evenings, weekends, and holidays as needed.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Develop, implement and analyze budgets
- Set staff work schedules and monitor staff performance
- Address customers’ complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Supervision
- 1 to 2 people
- 3-4 people
- 5-10 people
Experience and specialization
Computer and technology knowledge
- Electronic cash register
- MS Excel
- MS Office
- MS Word
- Point of sale system
- Spreadsheet
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
subway1870@gmail.com
Advertised until
2023-11-07
Here are some frequently asked questions to help you gain a better understanding of this Restaurant manager:
1. What does a restaurant manager do?
A restaurant manager is responsible for overseeing the daily operations of a restaurant, ensuring excellent customer service, managing staff, monitoring inventory, handling finances, and maintaining a safe and clean environment.
2. What qualifications are needed to become a restaurant manager?
While formal education can be beneficial, restaurant management often emphasizes experience and skills. Most successful restaurant managers start as servers or kitchen staff and work their way up. Good communication, leadership, problem-solving, and organizational skills are essential.
3. How do restaurant managers handle customer complaints?
Restaurant managers should address complaints promptly and professionally. They should listen to the customer’s concerns, offer solutions, and ensure that the issue is resolved to the customer’s satisfaction while maintaining a positive attitude.
4. What is the role of a restaurant manager in staff management?
Restaurant managers recruit, train, schedule, and supervise staff members. They are responsible for creating a positive work environment, ensuring that employees follow policies and procedures, and handling any personnel issues that arise.
5. How do restaurant managers handle inventory and budgeting?
Restaurant managers track inventory levels, order supplies, and manage food costs to maximize profitability. They create and manage budgets, monitor expenses, and make financial decisions that align with the restaurant’s goals.
6. How can restaurant managers maintain food quality and safety?
Restaurant managers enforce food safety standards, conduct regular inspections, and ensure that staff members follow proper food handling and preparation procedures. They also monitor food quality and address any concerns promptly.
7. What is the average salary for a restaurant manager?
Salaries for restaurant managers vary based on factors such as location, type of establishment, and experience. On average, restaurant managers in the United States can earn anywhere from $40,000 to $80,000 annually.
8. How can a restaurant manager handle busy periods and high customer demand?
During peak times, restaurant managers must ensure that staff members are properly trained, organize workstations efficiently, and coordinate tasks to minimize wait times and maintain a smooth operation.
9. What is the biggest challenge faced by restaurant managers?
One of the biggest challenges for restaurant managers is managing a diverse team and dealing with unexpected issues, such as equipment failures or staff shortages. Adaptability and quick problem-solving are key.
10. How can I become a successful restaurant manager?
Success in restaurant management requires a combination of experience, dedication, and ongoing learning. Effective communication, strong leadership skills, and a commitment to providing exceptional customer service are essential qualities.
